By Eric Sun · CSLB #1146788 · Updated
Short answer
Palo Alto's Individual Review (IR) is the planning director's review of a new two-story home, a new second story, or a second-story expansion over 150 sq ft in the R-1 zone when the design does not meet the city's objective two-story standards [2],[7]. It tests five design guidelines and includes neighbor notice and a 21-day comment period [4],[5].
What Individual Review is, and when it applies
Individual Review (IR) has been part of Palo Alto's R-1 zoning since 2001 [5], but the trigger changed in 2025. R-1 homes must now meet the City Council's objective standards for two-story development, and an applicant who wants to deviate from them may apply for IR instead [3]. Those standards took effect February 14, 2025 [7]. IR therefore applies to construction that does not comply with them: a new two-story house, a new second story, or expanding an existing second story by more than 150 sq ft, counting all second-story additions on the site since November 19, 2001 [2].
In other words, IR is now the flexible route: a design that meets every objective standard skips it, and one that does not is judged against the 2005 Single-Family Individual Review Guidelines [2],[5]. The code says IR is meant only to mitigate a second story's effects on neighbors, not to prohibit a second story zoning allows [2], and the guidelines say IR does not prescribe architectural styles [5].
| Project type | IR required? |
|---|---|
| New two-story home that meets every objective two-story standard | No. It is reviewed against the objective standards instead [2],[7] |
| New two-story home that deviates from one or more objective standards | Yes [2],[3] |
| New second story on an existing one-story home, not meeting the objective standards | Yes [2] |
| Expanding an existing second story by more than 150 sq ft (counting all upper-floor additions since Nov 19, 2001), not meeting the objective standards | Yes [2] |
| Remodeling existing portions of the house | Existing portions being remodeled are exempt from the IR guidelines [5] |
| Changes to a previously approved IR project | The director may approve changes that do not affect guideline compliance without the full process [2]; otherwise a revision application applies [12] |
| Lot in the single-story (S) overlay | No second story to review: height is capped at 17 ft with one habitable floor [3] |
| SB 9 two-unit project or urban lot split | Must meet the objective standards; may apply for IR to deviate [3] |
The five IR guidelines in plain language
The guidelines contain five topics, each with an approval criterion that must be met, followed by illustrated “key points” [5]. The code bars the director, and the City Council on appeal, from approving an IR application unless it is consistent with the guidelines [2]. Applicants fill in a Key Points checklist explaining how the project meets each guideline [6].
- 1. Basic site planning (driveway, garage, house). Place the house, garage and driveway to follow the street's existing pattern of footprints, setbacks and yards, and keep the garage and driveway visually secondary to the house, landscaping and front entry. Key points: minimize paving, set back or narrow the garage, avoid a compact box footprint among sprawling neighbors, and pull the upper floor back next to small or one-story homes [5],[6].
- 2. Neighborhood compatibility for height, mass and scale. A new house or upper addition must be consistent with the neighborhood's height and bulk, with special attention to the homes next door. The guidelines warn that meeting this may require a house to be substantially lower than the 30-foot R-1 height limit [5]. Key points: put more floor area downstairs, avoid raised first floors, tall walls and boxy forms, avoid sharp eave-height contrasts, and tuck floor area into the roof [5],[6].
- 3. Architectural form, massing and rooflines. Massing should reduce visual bulk and express a clear style; roofs should organize primary and secondary volumes, with the garage and entry subordinate. Second-story additions must look integrated, not like a “layer cake.” Key points: test roof and massing early, use a few simple masses, and avoid cluttered gables and dormers [5],[6].
- 4. Street-facing facades and entries. Publicly visible facades need a clear, cohesive composition with a focal point and supporting materials and details; the entry should fit the neighborhood pattern; the garage door should match the home's style. Key points: design visible side and corner elevations with equal care, avoid monumental entries, follow a prevailing porch pattern, and keep garage doors modest [5],[6].
- 5. Second-story windows and decks for privacy. The size, placement and orientation of upper windows and decks must limit direct sight lines into neighbors' windows and patios at the rear and sides. The guidelines note that complete privacy is not a realistic expectation, but designs should minimize intrusion on existing privacy such as the main patio [5]. Key points: map neighbors' windows and yards first, then use obscure glazing, screening plants, screens or higher sills where needed; upper decks are allowed only with minimal privacy loss [5],[6].
Height and daylight plane are zoning limits that apply on either path, and IR does not relax them. In R-1 the maximum height is 30 feet to the roof peak, or 33 feet for roofs pitched 12:12 or steeper; the side daylight plane starts 10 feet up at the interior side lot line and rises at 45 degrees; the rear daylight plane starts 16 feet up at the rear setback line at 60 degrees [3]. The IR guideline checklist adds that next to existing one-story homes, extra techniques may be needed, such as more floor area downstairs and lower plate heights on all floors, especially in floodplain areas [6].
IR or the objective standards: what you trade
The objective standards turn many IR ideas into fixed numbers. Among them: second floor no larger than 35% of allowable floor area or 400 sq ft, whichever is larger; roof height of 27, 25 or 22 feet depending on pitch; street-facing eaves within 18 inches of the neighbors'; one street-facing balcony of up to 40 sq ft; upper windows within 20 feet of a side or rear lot line screened, obscured or with a 5-foot sill; one screening tree per 25 feet of interior lot line; and, next to a one-story home, a side daylight plane starting at 8 feet instead of 10 [7]. IR lets you meet the same goals with judgment instead of fixed numbers, at the cost of a noticed, discretionary process [2],[4].
The IR process and timeline
| Step | Who | What you submit | Timing |
|---|---|---|---|
| 1. Preliminary meeting (optional, encouraged) | Owner / architect with a planner, on Zoom | Fee, plus preliminary plans, streetscape elevation, photos, site plan and survey [11] | Meetings held Wednesdays, noon to 4 pm [11] |
| 2. Pre-application and intake appointment | Applicant, Planning intake | Application form with owner signature, signed Statement of Understanding, full plan set via the online portal [8] | Appointments often must be made several weeks ahead [9] |
| 3. Fees and site posting | Applicant | Online fee payment; an 18 x 24 inch sign with the streetscape image [8] | Review starts after fees are processed; sign posted within 3 days of submittal [8] |
| 4. Neighbor notice and comment period | City mails notice; neighbors comment | Nothing new | Notice within 3 days; 21-day comment period [4]. The city mails to a 150-ft radius [10] |
| 5. Staff review and resubmittals | Planner and consulting architect | Full revised plan sets in response to comments [9] | Up to 30 days from submittal for comments [9],[10]; no response within 90 days may lead to a withdrawal request [9] |
| 6. Proposed director's decision | Planning director | Nothing new | Flowchart shows 10 to 30 days once complete; becomes final 14 days after notice unless a hearing is requested [4],[10] |
| 7. Director's hearing (only if requested) | Applicant or an adjacent owner/occupant requests it, at no fee | Testimony at a public hearing | Notice 10 days before; decision within 14 days of the hearing; final 14 days after notice unless appealed [4] |
| 8. Appeal to City Council (only if filed) | Applicant or an adjacent owner/occupant | Written appeal and fee to the City Clerk [4],[12] | Placed on the Council consent calendar within 45 days [4] |
Only adjacent neighbors can request a hearing or appeal, even though notices go out to a wider radius [10]. In the code, “adjacent” means lots sharing a boundary, the lot directly across the street, and the next lots diagonally across the street [4]. You may apply for a building permit during the 14-day hearing-request window at your own risk, and the permit plans must substantially conform to the IR approval [9]. An approval expires after 12 months if construction has not started, with one director extension of up to 12 more months available [4].
Fees under the schedule effective August 17, 2026: $1,193 for the preliminary meeting; $16,575 for a new two-story home or new second story; $8,507 for a second-story expansion over 150 sq ft; $4,304 for minor revisions to an approved project; $601 for Urban Forestry tree review; $1,293 for historic review of an IR application; and $646 for an appeal or request for hearing before the Council [12]. These are city planning fees only; building permit and impact fees are separate [12].
Pre-submittal checklist: what we do before a first IR submittal
- Decide the path first. Run the design against every objective two-story standard; if it already complies, IR does not apply [2],[7]. If it does not, list each deviation so the IR narrative can explain it.
- Draw the streetscape elevation with one home on each side, to scale, before finalizing the massing. It is required, and it is where Guideline 2 is judged [5],[8].
- Prepare the neighborhood privacy diagram: your second-floor plan plus neighbors' windows, patios and major vegetation within 25 feet of the lot lines [8]. Fix window placement against it (Guideline 5) [5].
- Label second-floor sill heights, window operation and any obscure glazing on the elevations [8]. If you propose an upper deck or sills below 5 feet, include panoramic photos taken from that height and location [8].
- If privacy screening trees are needed, specify species and plant at least 24-inch box, 8 feet tall [8].
- Have an ISA-certified arborist complete the tree protection sheet; development inside the protection zone of a protected tree needs a Tree Protection Report [8].
- In a Special Flood Hazard Area, talk to Public Works before submitting and show the base flood elevation [8].
- Book the preliminary meeting with early plans rather than finished ones; the city describes it as early, non-binding advice [9],[11].
- Talk to the adjacent neighbors before you submit. The code and checklist both encourage it [2],[8], and only adjacent neighbors can later request a hearing or appeal [10].
Common reasons a design gets sent back
The guidelines illustrate each topic with designs that do not meet it. The recurring problems are a stacked, square floor plan that reads as a box; a garage and driveway as prominent as the house; eaves and ridgelines well above the neighbors' with tall wall planes; a second story that sits on the first like a separate layer; too many gables and dormers; an over-scaled or monumental entry; and side-facing bay windows, large bedroom windows or a low-railed deck looking into the neighbors' bedrooms and patio [5]. On process, partial resubmittals by email may not be accepted, and flood-zone projects must be discussed with Public Works before submittal [8],[9].
Checked against the City of Palo Alto's code, guidelines, checklists and fee schedule on October 2, 2026. Rules and fees change; confirm with Palo Alto Planning before you design. Weighing a new two-story home or second-story addition in Palo Alto? Book a free feasibility assessment with Blue Lion Builder (CSLB #1146788) and we will review your lot against both the objective standards and the IR guidelines.
Common questions
- Do I need Individual Review to build a one-story house in Palo Alto?
- No. IR covers new two-story homes, new second stories and second-story expansions over 150 sq ft that do not meet the objective two-story standards [2]. A one-story home still has to meet R-1 zoning standards such as height, setbacks and daylight plane [3].
- How long does Palo Alto Individual Review take?
- The code sets a 21-day neighbor comment period after notice, then a proposed decision that becomes final 14 days after notice unless a hearing is requested [4]. The city says staff may take up to 30 days to issue comments [9], and its flowchart shows 10 to 30 days for the proposed decision once the application is complete [10]. Each round of revisions, a hearing or an appeal adds time [4],[10].
- How much does Individual Review cost in Palo Alto?
- For fiscal year 2027 the city lists $16,575 for a new two-story home or new second story, $8,507 for a second-story expansion over 150 sq ft, and $1,193 for the optional preliminary meeting, plus $601 for tree review and $1,293 for historic review where they apply [12].
- Can my neighbors stop my second story?
- Neighbors can comment during the 21-day period, and adjacent owners or occupants can request a free director's hearing and appeal to the City Council [4]. But approval turns on consistency with the IR guidelines [2], the program is not meant to prohibit second stories that zoning allows [2], and the guidelines state that complete privacy is not a realistic expectation [5].
- Should I use the objective standards or Individual Review?
- If your design meets every objective two-story standard, IR does not apply [2],[7]. Choose IR when you need something the standards do not allow, such as a second floor larger than the greater of 35% of allowable floor area or 400 sq ft, or a roof taller than the pitch-based limits [7]; you then need to show consistency with all five guidelines through the noticed process [2],[4].
- Does Individual Review apply to SB 9 projects?
- SB 9 projects in R-1 must comply with the objective two-story standards; an applicant who wants to deviate from those standards may apply for Individual Review [3]. The standards also set rules for urban lot splits and for second floors on flag and substandard lots [7].
Sources
- [1] City of Palo Alto — Planning Forms & Applications (Single Family Homes, SB 9, Planning Fees) (Checked 2026-10-02)
- [2] Palo Alto Municipal Code § 18.12.110 — Single Family Individual Review (American Legal, Supp. 82, 2026) (Checked 2026-10-02)
- [3] Palo Alto Municipal Code § 18.12.040 — R-1 Site Development Standards (height, daylight plane, objective standards) (Checked 2026-10-02)
- [4] Palo Alto Municipal Code Chapter 18.77 — §§ 18.77.075 Low-density Residential Review Process, 18.77.080 Notice, 18.77.090 Expiration (Checked 2026-10-02)
- [5] City of Palo Alto — Single-Family Individual Review Guidelines (June 10, 2005) (Checked 2026-10-02)
- [6] City of Palo Alto — Single-Family Individual Review Guidelines Key Points Checklist (Checked 2026-10-02)
- [7] City of Palo Alto — Adopted Two-Story Development Objective Design Standards (effective February 14, 2025) (Checked 2026-10-02)
- [8] City of Palo Alto — Single Family Individual Review (IR) Submittal Requirements Checklist (May 2025) (Checked 2026-10-02)
- [9] City of Palo Alto — Statement of Understanding: Applications Subject to the Individual Review Program (Checked 2026-10-02)
- [10] City of Palo Alto — Individual Review Process Flowchart (Checked 2026-10-02)
- [11] City of Palo Alto — IR Preliminary Review Process and Meeting Checklist (updated April 2026) (Checked 2026-10-02)
- [12] City of Palo Alto — Planning Division Application Fee Schedule (effective August 17, 2026, FY2027) (Checked 2026-10-02)
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